Shipping policy
Shipping Policy
Last updated: June 2026
Thank you for shopping with ANGENGRUI BAG.
We are committed to delivering your order as quickly and efficiently as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is successfully completed.
Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed.
Shipping Destinations
We currently ship to the United States and selected international destinations.
If your country is unavailable during checkout, please contact us at support@angengrui.com for assistance.
United States Shipping
Economy Shipping
-
Delivery Time: 5–8 Business Days
-
Orders over $9.99 qualify for Free Shipping
-
Orders below $9.99 may incur a shipping fee displayed at checkout
Delivery times are estimates and may vary depending on carrier operations and destination.
International Shipping
We offer international shipping through trusted carriers, including:
-
DHL Express Worldwide
-
FedEx International Connect Plus
-
USPS International Services
International shipping rates are calculated at checkout based on destination, package weight, and carrier availability.
Estimated delivery times vary by country and carrier.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Please allow 24–48 hours for tracking information to become active.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated at checkout.
Shipping Delays
While we strive to meet estimated delivery times, ANGENGRUI BAG is not responsible for delays caused by:
-
Weather conditions
-
Customs inspections
-
Carrier disruptions
-
Public holidays
-
Incorrect shipping information provided by the customer
-
Other circumstances beyond our reasonable control
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided and the package is returned to us, additional shipping charges may apply for reshipment.
Lost or Damaged Packages
If your package arrives damaged, or if you believe your shipment has been lost, please contact us within 7 days of the expected delivery date at:
We will work with the carrier to investigate and assist in resolving the issue.
Contact Us
ANGENGRUI BAG
Email: support@angengrui.com
Address:
8280 W LAUREL PL APT A
LITTLETON, CO 80128
United States
Phone:
303-269-7787